The right system gives you the power to attract customers, increase productivity, save money and improve customer satisfaction.
Communicate effectively, both in and out of the office, with other employees and customers 24 hours-a-day, 365 days-a-year.
Ensure that your people can be reached, regardless of time or location and have better real-time control over incoming calls.
Improve business operations and receive the benefits of much greater call center effectiveness and customer service capabilities.
When the telephone was invented in 1876, few realized its potential commercial value. No one could have imagined this crude device would wire the entire world and become the backbone of our present computer age.
Until the divestiture ordered by the Supreme Court in 1982, American Telephone & Telegraph (AT&T) controlled the industry. Only a few daring people tried to compete with this monopoly, and Howard Davis, founder of Datel Communications in Avon, Massachusetts, was one of them.